Services

Reventus offer a full range of recovery and enforcement services to local authorities nationwide*. We adapt to our clients' requirements and our debt management system ensures that we are in constant control of the process 24/7/365.

Council Tax and NDR Collection

Reventus consistently collect more revenue for our local authority clients compared to our competitors. We also gather more information for our clients and regularly recover where others cannot. Reventus now partner a variety of authorities throughout the south east of England – these authorities choose to use Reventus due to our proven recovery methods and individual approach.

We continue to achieve outstanding results and our staff are professional, knowledgeable – and through continued training programmes, including the new IRRV qualification – are focused on ethical collection processes. These principals continue to uphold the values and reputation of all our local authority partners. Our service offerings are further enhanced by substantial investment in technological solutions and tracing tools – with ever-increasing revenues at the pre-enforcement stage as a direct result.

Council Tax Reduction Scheme

Reventus have been at the forefront of collection following the Welfare Reform, achieving market leading results in the collection of lower balance cases. We collect employment or benefit information, contact customers pre-enforcement and identify those who are able to pay their debt or require assistance when facing difficulty paying. Whenever possible, we ascertain the reasons for the problems and either offer the debtor advice, carrying out an income and expenditure review and/or direct the debtor to other sources of free advice. We also provide our clients with a report of the circumstances enabling a clear assessment of the situation.

Civil Parking Enforcement

Reventus are a member of the British Parking Association and have invested in ANPR vehicles equipped with the latest technologies. We undertake DVLA Registered Keeper and HPI Verification checks. We develop a customised approach for our clients, to meet with their exact requirements. Our aim is to engage with customers at pre-enforcement stage maximising front-end income for our clients.

Process Serving

Promoting excellence in the field

We act for local authorities meeting their legal document service requirements. Utilising a wealth of experience in this area, our team of skilled process servers will ensure a prompt, professional and tactful service whilst adhering strictly to current practice direction and Civil Procedure Rules.

By engaging our services, we provide you with:

  • A collection service from your offices
  • Personal and prompt action
  • Dedicated liaison manager
  • Electronic confirmation of received instructions
  • Electronic notification of service action on daily basis
  • Real-time attendance reports with GPS coordinates
  • Witness statements/affidavits in line with current legislative requirements
  • A comprehensive trace service
  • Monthly management information & reporting
  • Regular meetings with your court team
  • Fixed fee basis

If you would like to discuss this service further, please contact Barry Conway of our Management Team on 0344 800 3303

Sundry Debt Collection

Reventus provide a comprehensive sundry debt collection service including housing benefit overpayments. We individually tailor to the needs of our clients and can include a combination of invoicing, reminders and doorstep visits. We maintain repayment plans, manage all communications and resolve debt disputes. Our skilled negotiators will maximise income collection.

Former Tenant Arrears (FTA)

Reventus collect Former Tenant Arrears. Collection can be tailored to your needs and can include a combination of letters, telephone calls and doorstep visits. We maintain payment plans, manage all communications and resolve disputes. Our skilled negotiators maximise income collection.

Void/Empty Property Inspection

Reventus provides a bespoke service, undertaking inspections of void & empty properties at timescales agreed with our clients. We provide property descriptions and condition reports, details of any sale boards or of any new occupiers together with any other specific information required to assist our clients to bill promptly and accurately.

*excludes Void/Empty Property Inspection
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